Registered Office: 2 Regent House, 24 Alumhurst Road, Westbourne, Dorset, BH4 8ER.
(Original carton is important to avoid damage on the journey back.) Great service and a brilliant product, robust and fairly easy to install, I would definitely recommend! How to find us . However, later that day it eventually arrived, but straight not rounded, minus instructions and some screws. Ordered a kelkay water feature from them, no contact from them, couriers rang us and advised delivery. The service I received was abysmal.
I have asked that this be chased as a matter or priority and to respond to you direct via email. Please accept my apologies for the inconvenience. The other problem was the pins do not go through the holes in the in the triangles, I tried the first one and had difficulty hammering it in on the second one I bent the pin trying to get it in.
I am sorry that you have had no response to your email chasing delivery and this has been addressed with the Advisor who initially emailed the supplier. Having ordered and paid for a rounded table and bench on 3/6, for delivery 17/6, I was informed that a delay meant delivery would not occur until 16/7. Ordered an arbour bench on 15 June and received an email on 15 July to say it has been dispatched but has not yet arrived and am unable to track it. The supplier have regrettably informed me that they have no stock. We were totally understanding about a delay for the first few weeks but apparently the first one lost in transit and the second......who knows??? Easy to fit. My recommendation to smart edge, to improve what is a very good product is to make the holes 4mm and suggest in the instructions to unroll the edging and lay it flat for a period of time before using. The system therefore allowed your order to be placed. I replied to complain that they should have checked stock before sending the base as we had now put the base in place so could not return it. Recommended. On checking the order I understand the supplier have today sent instructions and fixings with Royal Mail.
I would also add that we have asked if the swan is still in its original carton, so that the supplier can arrange collection? I have had no reply to this email request for a refund and phone lines don't work yet, extremely disappointed. Regards Nicola Greenfingers Florists is open Monday to Saturday, 9am -4pm. At Greenfingers we pride ourselves on our excellent customer service. Registered Office: 2 Regent House, 24 Alumhurst Road, Westbourne, Dorset, BH4 8ER. Ordered a shed in March. This enabled me to push a pin in part way just to hold the triangles to make sure i got the curves right before I hammered or pushed the pins fully home. But no reply to my complaint which I felt was rude. I contacted greenfingers who advised there was no option but a refund. The free alternative or geographic telephone number to call Greenfingers.com (linked to the premium rate phone number 08453450728) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. greenfingers Why Choose Us? Our florist shop is located at 132 Montague Street, Worthing. Checked the water feature the day after it arrived and my husband powered it up to confirm the pump and lights were working in case anything need to be returned. I have cancelled the datacash transaction as no monies had been taken. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Farnborough and beyond. Now the shed is in stock with Shire GB, they are not processing orders from Greenfingers 'at this time'.
This date came and went and despite emails I received no update until 20/7, when it was stated as delivered? Recycled 15cm lawn edging absolutely brilliant !! We are the 'west end' of Montague Street, opposite Sharps and Rose & Crown pub. Any questions, comments or problems related to our website can be sent to The stepping stones are of a very good quality. Highly recommend Green fingers are not replying to emails, their telephone line is not in service 'due to COVID'. On checking I can see that the last note on your order is dated 30th July when an Advisor has been in contact with the supplier asking for an update and is yet to receive a response. Extra-large capacity (a huge 600 litres). See business transparency
I have never written a negative review before but really feel I need to with this Company. What a great company to deal with. Thank you for the order number and my apologies for the disappointment and inconvenience.
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