I've ordered 3 times this summer. But receiving daily or weekly emails may result in getting more savings in the future. Three months later they billed me an shipped it. State Line Tack. Received a reply that they would check into my question if a return was still possible. This is the State Line Tack company profile. And when customer service reps promise a return call, it is rarely, if ever, received. Don't ever deal with this outfit. We ordered the high country half moon caddy on June 11th it had shipping times of 2 to 6 days. BBB Business Profiles are subject to change at any time. And if you want to support horses in need, then this is the company for you. I am trying to now cancel the order but have had no contact from the company. When I informed the rep that I will never purchase anything from Stateline Tack again she replied: “that’s fine”. This is a review on Statelinetack.com I've ordered Bell boots Splint boots Bareback pad English saddle pad And more from there!
Review #1545846 is a subjective opinion of poster. We finally canceled the order and went elsewhere and it was even cheaper and didn't charge us the extra $35 shipping fee!
I will try one more time today. This is one of the worst companies I have ever dealt with. Received the blanket, and unfortunately, it did not work for my mare's unusual back. Everything is documented but how to call off their dogs?They will not respond. 3 reviews I get the same response, they have contacted the vendor (DiamondWool), and are awaiting a reply.
Others had to file a refund claim with their credit card company or with PayPal in order to receive a refund, and some of these cases remain open.Some customers complained about the expense of returns to the online store, with some paying as much as 10 percent to return apparel items. We used separate cards to place the orders. So gewy stuff all over everything, not cold anymore, product needs to be refrigerated. Sixteen days before they even shipped my order! State Line Tack has a consumer rating of 1.3 stars from 47 reviews indicating that most consumers are generally dissatisfied with their purchases. Find helpful customer reviews and review ratings for State Line Tack M & F Western Men's Silver Buckled Hatband at Amazon.com.
There are many other online options- go with them. We did not pay for the item nor were there any order change fees. We are processing your message. Surprise, surprise!
The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. State Line Tack has really gone down hill with their customer service department and shipping process. Read State Line Tack reviews submitted by real customers or submit a State Line Tack review. All content is posted anonymously by employees working at State Line Tack. I was told that the order would be filled the first week in January and should arrive at my doorstep by the second week. Finally someone picked up and was told they would issue a return shipping label within 48 hours. The Best and Largest assortment of horse supplies available! I returned them and it cost $34 in shipping and they refused to work with me and refund the shipping or even discount it especially during COVID. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Review #1950785 is a subjective opinion of poster. At the height of its popularity, it was the largest tack store in the New Hampshire/Massachusetts area and operated out of a two-story converted barn. Will never do business with State Line Tack again, and will not recommend them. Also, the color and type of item you buy is the right one. Since my daughter had opened the package in excitement the paperwork was lost and it took me a while to figure out where I had ordered them from. After 2 weeks I wondered what happened and found out it was on back order for 3 months so I cancelled the order and order from another supplier. www.statelinetack.com Avoid this company at all costs. Or, simply want to take your time browsing the products offline. Takes forever to process the order to ship. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Today I got the the second shipment after over two weeks of waiting from the last phone call only to find out they did the exact same thing again. I will always go Amazon direct." The brand has been operating solely from the web since then. We have a long history of offering quality products at competitive prices.
Returned a saddle blanket a month ago and have not seen a refund on my credit card.ont useD Their staff could care less. And hope that the information presented here has been helpful to your shopping needs.
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