Our We are continuing to conduct frequent and deep cleaning of our branches every business day, including sanitizing all surfaces (door handles, ABM keypads and screens, pin pads, chair handles, desks, reception areas, teller wickets and washrooms), and ensuring hand sanitizer and wipes are available in-branch for use by employees and customers.Weâve also installed plexiglass dividers and distance markers in our branches to provide a safer environment for our employees and customers.Scotiabank ABMs in our branches are physically accessible and include audio navigation for customers with sight loss.
At Scotiabank the health and safety of our employees and customers is a top priority. View updates on COVID-19 & your banking We have a cross-functional senior response team that meets daily to monitor developments related to the spread of the virus and we are acting on the advice of health authorities to protect the wellbeing of our …
Get started Resources to help you during this time. Please contact the Scotia Rewards Travel Service at Will I be charged any fees for cancellation or making changes to my travel reservation?At this time, the Scotia Rewards Travel Service fees normally incurred for booking, cancellation and modification are being waived for reservations impacted by the COVID-19 situation. Should you be impacted by COVID-19 and need assistance, or if you have questions or concerns about your Scotiabank accounts or products, our agents are available 24 hours a day by calling (345) 949-7666 © Scotiabank. However, your credit score is based on many factors, including the balance owing on your Scotiabank product, and is unique to you.If you have any questions about your credit score or how it is calculated, you can visit What resources are available to seniors who are age 75+? For a limited time, we will be providing priority line service for seniors over the age of 75+ through our Contact Centre. What resources are available to frontline healthcare workers?For a limited time, we will be providing priority line service for frontline healthcare workers through our Contact Centre. Our customers can complete many of their banking needs from home through online banking and our mobile banking app. To enable us to dedicate resources where they are needed most, we ask our customers to give priority to those with urgent concerns.To support customers impacted by COVID-19, we are implementing temporary fee relief measures for Learn more about our financial relief measures:  For all other financial relief measures, you should contact your financial advisor or call You can apply for the following relief measures online: For more information about receiving the Canada Emergency Response Benefit (CERB) by direct deposit, please visit our For all other financial relief measures, you should contact your financial advisor or call NOTE: If you are a Business Banking customer and need assistance, please visit Will my credit score be impacted by deferring my payment?Deferred payments as part of Scotiabankâs COVID-19 relief measures will not be reported to the credit bureaus as missed payments so they will not impact your credit score as a traditional missed payment might.
A message from Dan Rees, Group Head, Canadian Banking, Scotiabank As the coronavirus (COVID-19) situation continues to evolve, so does our response. Start Here Introducing the new Scotia app. This is for medical emergencies only.I have a question about the travel insurance I purchased with Scotiabank.
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You can do most of your banking OnLine, on Mobile, or at ATMs, 24/7.
As the coronavirus (COVID-19) situation continues to evolve, we want you to know that the safety and security of our customers and employees is our top priority. As we continue to monitor the situation closely in the coming weeks, and in an effort to contain COVID-19 (Coronavirus), if you choose to bank in-person, at your discretion, please note:Remember your everyday banking activities are easy & safe when you use Given the recent increase in local spread of the coronavirus, upon entering this branch, you are required to wear a protective face mask and proceed to have your temperature read, using a contactless device. On a case-by-case basis, weâll be working with our customers to make sure that they find solutions that will help address financial hardships caused by COVID-19. Relief measures are available to you to help ease financial pressures.
Check out the latest information on our COVID-19 relief measures, banking hours, digital banking options and answers to commonly asked questions. All Rights Reserved. If your business experiences a hardship due to COVID-19, you may be eligible to qualify for additional relief measures. Please do not respond to unsolicited e-mails, text messages, websites, or pop-up windows that request this type of information.We also remind you not to open attachments or click hyperlinks in emails or text messages that are sent by someone you don't know or recognize.Some of the most common elements in a phone, email, or text message scam include:In addition, you can redeem points for a statement credit. Learn more about prevention. chevron-left chevron-right. More Phone Numbers © Scotiabank.
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